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1. Rate loading must be done through the GDS Sabre.
2. An attractive commission rate.
3. Guests will receive special loop+ amenities for each booking.

IMPORTANT: To achieve a high booking volume, it is generally necessary to offer an attractive and market-appropriate rate (rate parity). For further questions regarding the contract, our support team is available at info@loopsvc.com.

No. The loop+ Booking Engine is a closed system that requires access data. An automated comparability (crawling) is therefore not possible.

Through the loop+ Booking Engine you recieve more direct bookings. Why? We solve the biggest problems why agencies do not book directly until now

1. Agencies can't proceed direct bookings comfortably until now.
2. most agencies do not have an IATA number.
3. Commission payments via Onyx/TACS are inconvenient and expensive for agencies.

Your benefits:

1. More direct bookings at lower distribution costs.
2. Direct contact with the booking agency.
3. Reporting with sales per booking agency.

Already in the loop+ profile (before the booking process) the following information is provided:

• Minimum commission in %.
• The payment method, i.e. how the commission is settled
• Participation in the Expedient Voucher Program yes/no, which rate (for example: At this hotel, for every 10 nights booked for your clients, you will receive one free expedient overnight stay).
• loop+ Amenities the customer receives in this hotel

For the participation in the loop+ Booking Engine the rate loading in the GDS Sabre is mandatory.

We are happy to put you in touch with a contact for a low-cost GDS connection. For further questions regarding the contract, please contact our support at info@loopsvc.com.

loop+ offers you a special selection of high-quality, stylish and luxurious loop+ partner hotels worldwide. All hotels have been selected and checked by us and offer your clients comfort and amenities of the highest standard. By the way: More loop+ hotels are added almost daily.

The best luxury hotels in the world at attractive prices. With the unique loop+ VIP added values with every booking. You can book all hotels directly online for your clients. Your clients pay personally when they check out at the hotel and you receive your commission after the clients check out (Commissionable Rates). Alternatively, you can take over the payment of the rate for your clients and charge your clients for their stay with your individually calculated mark-up (Net of Commission Rates).

When booking a hotel through loop+, your clients receive significant added value at the hotel and always have VIP guest status. The loop+ benefits vary depending on the hotel, but almost always include a daily complimentary breakfast for two people per room, early check-in and late check-out, and a room upgrade subject to availability. In addition, your clients will receive a welcome amenity with a personal greeting in your name in their room upon arrival. Many hotels also offer other attractive benefits (for example, a 100 USD hotel credit per stay). By the way: There is no surcharge for these benefits.

Most of the loop+ advantage rates offered correspond to the so-called "Best Available Rate" for the respective period (also called "Flexible Rate", "Best Flexible Rate" or "Standard Rate"). In addition, loop+ offers reduced special rates, such as free nights for longer stays or a percentage discount. However, the total price displayed usually already includes the discounts offered.

The use of the loop+ VIP hotel booking service is free of charge for you as a travel agency. However, since the loop+ benefits are so immense for some rates, we have made a commitment to our partner hotels to only make the benefit rates available to our registered travel agencies. Therefore, you will only see the particularly attractive advantage rates after logging in. Please have understanding for this.

The vast majority of loop+ hotel bookings can be canceled free of charge up to 24 or 48 hours before arrival. For the booking, only a credit card is required as a guarantee. The credit card will not be charged before the cancellation deadline. Payment is made by your clients personally at check-out on site at the hotel. In exceptional cases, such as on particularly popular dates or in selected cities, hotels may require a deposit. Rates that require a deposit in the form of a charge to the credit card at the time of booking are clearly marked by us.

No. The travel agency does not need its own IATA number, because the IATA number of Loop-Plus Service GmbH (for all travel agencies that do not have their own IATA number) is used. Also no GDS is necessary. The bookings are done in the background via GDS, but the travel agency does not need a GDS and does not have to deal with it. The travel agency conveniently books via the booking engine, for which no prior knowledge is required.

1. in the GDS and thus also in the booking engine, each room must be booked individually. In this respect, booking more than 5 rooms is very time-consuming.
2. the price is always for booking one (1 room), no matter how many rooms are booked (therefore no "group discount")
3. 10 rooms or more, most hotels would like to see a group booking done through the group department. This is not possible in GDS. Not suitable for MICE.

Yes, all suppliers and buyers have the opportunity to test the platform free of charge. The full functionality of the platform (e.g., search for B2B contacts, etc.) will be possible from November 2023 on.

The loop+ online portal is a closed B2B network within the luxury travel industry and is not available to end consumers. Suppliers and Buyers must operate in the 4 or 5 star-category and will be screened by our team upon registration to ensure a good fit for our community of luxury travel consultants. Suppliers that can sign up are: hotels, resorts, villas, DMCs, tourism authorities, airlines and cruise lines. As a buyer, you can sign up: travel agents, tour operators, MICE agencies and media agencies (editors).

loop+ supports your existing sales efforts by providing you with a platform and resources to increase your visibility across the premium luxury tourism product network, regardless of consortium or affiliation. Planning trips and tracking all product options has become more complicated in recent years. Suppliers and buyers have been asking for one place to find everything they need. And with loop+, they are now "up to date" and always part of the communication. The platform works for you even when you're not working.

The loop+ Booking Engine opens up an additional attractive and alternative distribution channel in an exclusive and closed network for hand-picked customers. Visibility with selected buyers (travel agencies, tour operators, MICE agencies, etc.) is guaranteed. Additionally, in case of a booking via our IBE, it is visible who made the booking. Accommodations must be bookable via GDS and can deposit gross and/or net rates. In contrast to the usual distribution channels in the industry, a booking via the loop+ booking engine is not an intermediary, but a direct booking between buyers and suppliers. Our customer base as well as our IBE is not publicly accessible, i. e. a comparison of the rates from the outside is not possible. (e. g. by meta search engines or algorithms of other booking platforms).

All hotels are selected and verified by us and offer comfort and amenities at the highest level. All hotels guarantee an attractive loop+ rate from the first booking. Lobster Experience has maintained an intensive and special relationship with its hotel partners for many years. Travel agents appear to the hotel as the “booking person” when booking and are visible, which is usually not the case with the well-known booking platforms and distribution channels.

Buyers (travel agencies, tour operators, MICE agencies, etc.) do not need any special technical requirements or CRS access (e. g. SABRE etc.) to book via our booking engine. Bookings are processed online via our loop+ booking tool.

For suppliers and buyers (except media, journalists) an annual membership fee is charged and includes access to a comprehensive database within a unique tourism premium network, which unites suppliers such as, journalists, bloggers, tour operators and travel agents, who belong to the "Who is who" of the luxury travel industry. For hotels, this participation fee can ideally be accounted for as marketing fee, service charge or similar. For more detailed information please contact our support.

The planned launch of the loop+ network platform is November 2023. Currently, hotels and travel agencies can already create their account as the first pioneers and fill out their business profile and in-house contacts. The release of further supplier/buyer categories (e. g. tour operators, DMCs, media etc.) will take place in the following few weeks. Those who already have their access data from previous loop events can log in directly and do not have to answer any qualification questions. The full functionality of the platform will be available in autumn. If you have any questions, please do not hesitate to contact our support.

If you are already registered at loop Events, your access data for the loop+ platform are identical. (mail address & password). The loop+ login page is: https://plus.loop-luxury-fair.com/en/ If the access does not work despite your existing login data, it is in most cases because your mail address is not yet activated for loop+. Please contact our support.

In order to become a member of loop+, a qualification is necessary. This can be applied for quickly and easily at https://plus.loop-luxury-fair.com/en/register/step1. After about 48 hours our support team will send an answer.

To use the search function (search for supplier/buyer) you must have at least 1 active and complete business profile. And only then you are visible to others.

The video tutorials will be sent with the registration confirmation or by mail. Please contact our support.

As an account holder, you register for your company and are also the invoice recipient. The account should exist only 1x if possible. (Exception would be the economic separation of locations, etc.) As an account holder you can create sub-users who can also manage your system. The employee contacts appear as contact persons in the business profile.

Your loop+ profile is an advertising space. Create it as informative and attractive as possible.Upload meaningful and professionally created images in good quality. (For travel agencies e.g. office, team or preferred destinations). If you do not have your own material, you can also use free image databases such as pixabay.com. For accommodations, good images should usually be available. Please do not upload multiple images. The pictures should be professionally photographed and at least in HD resolution (JPG, 1920x1080 pixels, max 4 MB).

Your loop+ profile is an advertising space. Make it as informative and attractive as possible. If possible, upload meaningful and professionally created images in good quality. (Hotels usually have good image material). Please do not upload multiple images. The pictures should be professionally photographed and at least in HD resolution (JPG, 1920x1080 pixels, max 4 MB).

Travel agencies and tour operators want to contact the relevant departments in the hotel as quickly as possible without detours. (E.g. Reservation, SPA Manager, F&B Manager etc.) Without specifying employee contacts it is hardly possible for buyers to contact them. In cases where there is only 1 employee/owner, this must also be created as a contact in the profile and activated with the check mark. The single specification of an emergency number is not sufficient.

Suppliers want to contact the relevant departments in the travel agency/tour operator as quickly as possible without detours. (E.g. customer service, flight reservations, etc.) Without specifying employee contacts, it is hardly possible for suppliers to make contact. In cases where there is only 1 employee/owner, this must also be created as a contact in the profile and activated with the check mark. The single specification of an emergency number is not sufficient.

It is important to briefly present your own company in text form. In most cases, for example, the text of your own website can be used. (e.g. About us). For suppliers/buyers, the most important information and competencies should be listed, similar to an advertisement. (Both languages in German/English). For the translation free AI programs like Deepl or ChatGPT can be used.

The map position gives the supplier/buyer information about the time zone and is important for contacting the supplier/buyer. For hotels, the correct location is displayed here. Simply search for your own address in Google Maps. A red pin appears on the map. Click on this pin with the right mouse button. 2 values with approx. 14 digits each appear. These are the coordinates. Then simply copy and paste them into the two profile fields in loop+. The correct entry of the data from the Google Maps map is explained in the video tutorial.

In the profile there is a black button DETAIL VIEW. Here you can check the display from the perspective of the other user page. In this view, missing information is also quickly noticed. Does your profile look good and attractive?